Refund policy

If you wish to return a product or are not satisfied with your purchase, please contact us here within 14 days of delivery.
We will review your request and provide return instructions if applicable.

Please note that since most of our products are made to order, returns are only accepted in cases of defects, damage, or if you received the wrong item.
Items sent back without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect.
We will evaluate the issue and aim to resolve it as quickly as possible.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, a refund will be issued to your original payment method.

Please note:

  • Shipping costs and payment processing fees are non-refundable.

  • Return shipping costs will be deducted from your refund, unless the return is due to our error or a defective product.

  • Refund processing times may vary depending on your bank or credit card company.

For any questions, please contact us here.